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Electronic Theatre Controls Inc

Universal Fader Wing docking problems(DVI splitter ION only)

Symptoms/Issue

Universal Fader Wings will not connect to an ION console while docked. The Universal Fader Wing will connect if used with an external power supply and USB cable.

 

Fix/Solution

  1. This fix is only for ION consoles that have a DVI splitter.
  2. While the console is powering on enter the BIOS by pressing [F2] repeatedly on an external USB keyboard when the ETC splash screen is displayed.
  3. Once at the main BIOS screen, arrow right once to the "Advanced" tab then arrow down to USB configuration, press [Enter].

  4. Arrow down to "USB 2.0" and press [Enter].

  5. Arrow down to "Disable" and press [Enter].

  6. After USB 2.0 is disabled, press [F10] and then [y] to exit saving changes.

 

 

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