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Electronic Theatre Controls Inc

Eos Version 1.2 Slowdown

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The information in this post is provided to assist in troubleshooting. Perform work at your own risk. ENSURE ANY POWER FROM DEVICES HAS BEEN DISCONNECTED BEFORE SERVICING ANY EQUIPMENT. If you do not feel comfortable performing the work, please contact us or your local service center. Be aware that ETC and its Affiliates are not responsible for any damage or injury caused by service of our products by anyone other than us or our authorized service providers, and such damage is excluded from the product’s warranty.

ETC has seen a problem where Eos software version 1.2 can become very slow when running in a multi-console environment and the master has the playback status screen displayed.

This is fixed in version 1.3 and higher.

The work-around is to hide the playback status screen on the master.