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Electronic Theatre Controls Inc

Eos on Windows Computers with ARM Processors

Issue

When attempting to install Eos on Windows with ARM, an error may pop up saying "An error was encountered when installing (MSVC 2019 x64 Runtime). Setup cannot continue. Please try to run this installer again, and consider downloading it again or using a different USB flash drive (if applicable). If this error continues, contact ETC Technical Services."

Question

Is Eos compatible with Windows computers using ARM processors? 

Answer

As of Eos v3.1.5, Eos cannot be installed on Windows computers using ARM processors.

 

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