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Electronic Theatre Controls Inc

How To Ping a Network Device from Eos Family Console


To ping a device that shares the same network as an Eos Family Console, perform the following steps

  • From the show file, exit to the shell of the console
  • Navigate to Settings > Network
  • Under the Console section, click the 'Ping' Button (red in photo)
  • Click the dashed white outline box in the upper left corner of the ping popup window (yellow in photo)

Ping IP from Eos.JPG

  • Enter the IP address of the device you want to ping and hit enter
    • If you see replies, you can see the device over the network
    • If you do not see a response or get errors saying "timed out", you cannot see the device over the network
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