Express console show memory is resetting after power down
Description/Explanation of Issue
The Express console family uses a super capacitor for show memory data retention. The super capacitor maintains sufficient charge for memory retention for approximately four to six days, so it is recommended to use a floppy disk as an external backup for shows.
If the Express console is losing the show memory immediately after a power cycle, it is likely an issue with the super capacitor circuit, though the SRAM chips themselves can also cause this issue. This problem is not repairable in the field.
- A very temporary solution is to use a disk and reload the show file every time the console is powered on
- Please contact ETC to set up a repair. Your dealer may also be able to perform this repair