The information in this post is provided to assist in troubleshooting. Perform work at your own risk. ENSURE ANY POWER FROM DEVICES HAS BEEN DISCONNECTED BEFORE SERVICING ANY EQUIPMENT. If you do not feel comfortable performing the work, please contact us or your local service center. Be aware that ETC and its Affiliates are not responsible for any damage or injury caused by service of our products by anyone other than us or our authorized service providers, and such damage is excluded from the product’s warranty.
- Print Cue List will not print parts 5 thru 8 on any cue. This bug was discovered at the MET by their Board Op, Michael Hacker. Printing Cues will print all parts. R+D testing believes this was broken in version 4.1 software release. This problem has been confirmed in version 4.2, by Technical Services.
- Print Config (S6 on the I/O config screen) will overprint "device type" on top of "device number" for every device that is online at the time of the printout. It is believed that the diamond displayed after the "device number" for all online devices becomes a line or carriage reset. This potentially causes the overprinting seen on all printers. This problem has been confirmed in version 4.2, by Technical Services.
- Print Cues will fail to print channel levels in the furthest right column in 25 X 4 display mode. On some dot matrix printers, the furthest right columns will actually print off the page in this display mode. This problem has been confirmed in version 4.2, by Technical Services.