When connecting a SmartFade or SmartFade ML to a PC running Windows 8, the operating system will block the installation of the drivers as Windows 8 now requires all drivers to be 'signed' by a Microsoft associate.
To install the drivers manually:
Move your mouse cursor to the upper right part on the screen then select:
Settings ->Change PC Settings->General -> "Advanced Startup" -> Restart now.
The system will restart and show the boot menu. This may take some minutes.
After some time you will be prompted with a menu with following options:
- Continue
- Troubleshoot
- Turn off
Choose "Troubleshoot"
The following menu appears:
- Refresh your PC
- Reset your PC
- Advanced Options
Choose "Advanced Options"
The following menu appears:
- System Restore
- System Image Recovery
- Automatic Repair
- Command Prompt
- Windows Startup settings
Choose "Windows Startup Settings" then click "Restart"
The computer will restart and the boot startup settings menu appears
Select "Disable Driver Signature Enforcement" from the menu.
Windows 8 will start and you can then install the SmartFade driver from Device Manager as follows:
- [Windows Key] & [X] to open Device Manager
- Locate the ETC SmartFade console in the list
- It may show as "USB High Speed Pipe"
- Right-click on it and choose "Update Driver..."
- Browse for drivers and select the folder "Drivers" folder in the SmartSoft installation.
- Default is "C:\Program Files (x86)\ETC\SmartSoft\Drivers"
- Ensure "Include Subfolders" option is ticked
- You will get a warning that the driver isn't signed. Choose "Install Anyway"
SmartSoft should now connect to your SmartFade or SmartFade ML console and function normally.
