My Source 4WRD II Shorted When Installed on a Fixture Body
Symptoms/Issue
My Source 4WRD II shorts out when installed onto a Source 4 ERS fixture body. You might not even know that it shorted out until you get an overtemp error after the lamp is emitting for a minute or few because the affected capacitor is part of the fan circuit and may only take out the fan voltage regulator.
Description/Explanation of Issue
During a point in manufacturing, there was an alternate capacitor that was used.
This capacitor was taller than the original, and made contact with the fixture body when installed.
Fix/Solution
If you come across this situation, please contact ETC Technical Services with the serial numbers of the affected units.