Sensor+ Connect with Internet Explorer 7

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Explanation

Users with Internet Explorer 7 will not be able to connect to CEM+ if running (at least up through CEM+ version 2.1).

Solution

The difficulty is a component of the JavaScript code only recognizes internet explorer with major versions 5 and 6. When IE7 identifies itself with that number, the JavaScript code exits.

The solution is to make internet explorer 7 pretend it is IE6 by emulating its user-agent string.

Microsoft has a utility that does just that which should be linked from the following Microsoft knowledge base entry. http://support.microsoft.com/kb/923196/en-us

The linked download is an .msi (Microsoft installer) file. Double-click to install and then follow the prompts. Once installed, reboot and then you will have a User Agent String Utility shortcut in the program area of the start menu which will launch ie7 with the proper modifications.

Note that there are different solutions for Internet Explorer 8 and Internet Explorer 9.