CEM3 Error States
| Message | Cause | Possible Corrective Action |
|---|---|---|
| CPU Temp High | The temperature detected at the CEM3 has exceeded the limit set under the "Temp High Warn" option in Setup->Rack | Decrease ambient temperature, or adjust temperature warning level |
| CPU Temp Low | The temperature detected at the CEM3 is below 0C (32F) | Increase room temperature |
| DMX Error Port A | The DMX signal on port A is corrupt or invalid | Check DMX wiring and termination |
| DMX Error Port B | The DMX signal on port B is corrupt or invalid | Check DMX wiring and termination |
| No DMX Port A | No DMX signal is detected on port A | Check DMX wiring, termination or transceiver chip |
| No DMX Port B | No DMX signal is detected on port B | Check DMX wiring, termination or transceiver chip |
| Frequency Error | The power frequency is out the supported range of 47-63Hz | Check the incoming power supply to the rack. |
| Phase A Error | The power on Phase A could not be interpreted due to noise or interference | Check the incoming power supply to the rack. |
| Phase B Error | The power on Phase B could not be interpreted due to noise or interference | Check the incoming power supply to the rack. |
| Phase C Error | The power on Phase C could not be interpreted due to noise or interference | Check the incoming power supply to the rack. |
| Phase A Off | No power is detected on Phase A | Check the incoming power supply to the rack |
| Phase B Off | No power is detected on Phase B | Check the incoming power supply to the rack |
| Phase C Off | No power is detected on Phase C | Check the incoming power supply to the rack |
| Temp Sensor Stuck | The temperature sensor is giving an invalid reading | Replace or service CEM3 |
| Zero Cross Error | The dimming engine is unable to detect the power zero cross correctly | Check the incoming power supply/Service or replace CEM3 |
| Phase A Volts High | The power on phase A is above the volts high warning level (in Setup->Rack) | Check the incoming power supply to the rack |
| Phase B Volts High | The power on phase B is above the volts high warning level (in Setup->Rack) | Check the incoming power supply to the rack |
| Phase C Volts High | The power on phase C is above the volts high warning level (in Setup->Rack) | Check the incoming power supply to the rack |
| Phase A Volts Low | The voltage on phase A is below the minimum required value for the CEM3 | Check the incoming power supply to the rack |
| Phase B Volts Low | The voltage on phase B is below the minimum required value for the CEM3 | Check the incoming power supply to the rack |
| Phase C Volts Low | The voltage on phase C is below the minimum required value for the CEM3 | Check the incoming power supply to the rack |
| Phase A Overvolts | The voltage on phase A is above the maximum value for the CEM3 | Check the incoming power supply to the rack |
| Phase B Overvolts | The voltage on phase B is above the maximum value for the CEM3 | Check the incoming power supply to the rack |
| Phase C Overvolts | The voltage on phase C is above the maximum value for the CEM3 | Check the incoming power supply to the rack |
| Rack Memory Error | The CEM3 is unable to communicate with the memory chip on the backplane | Check the CEM3 is seated correctly; Replace backplane |
| Rack Detect Error | The CEM3 is unable to detect the rack type from the DIP switches on the backplane | Check the CEM3 is seated correctly; Replace the backplane |
| Fan Fail | The CEM3 detects that the rack fan is drawing current outside the expected value | Check the rack fan and fan fuse. |
| Config Rejected | A config was loaded that contained invalid data or values | Re-generate configuration; contact ETC |
| AF Card Error 1 | The CEM3 is unable to communicate with AF card 1 | Check the AF cards and CEM3 are seated correctly; Check rack hardware for damage |
| AF Card Error 2 | The CEM3 is unable to communicate with AF card 2 | Check the AF cards and CEM3 are seated correctly; Check rack hardware for damage |
| AF Card Error 3 | The CEM3 is unable to communicate with AF card 3 | Check the AF cards and CEM3 are seated correctly; Check rack hardware for damage |
| AF Card Error 4 | The CEM3 is unable to communicate with AF card 4 | Check the AF cards and CEM3 are seated correctly; Check rack hardware for damage |
| AF Card 1 Loading | AF card 1 is loading software | Wait until software load has completed |
| AF Card 2 Loading | AF card 2 is loading software | Wait until software load has completed |
| AF Card 3 Loading | AF card 3 is loading software | Wait until software load has completed |
| AF Card 4 Loading | AF card 4 is loading software | Wait until software load has completed |
| AF Dim Removed <Dimmer Nr> | AF detects that a dimmer has been removed | Re-insert dimmer; check dimmer module |
| AF Bkr Trip <Dimmer Nr> | AF detects that a dimmer circuit breaker has tripped | Re-set circuit breaker; check dimmer module |
| AF RCD Trip <Dimmer Nr> | AF detects that a dimmer circuit with RCD has tripped due to earth leakage | Re-set circuit breaker; check dimmer module and load |
| AF Load High <Dimmer Nr> | AF detects that the current load on a circuit is higher than the recorded load | Check load/lamps |
| AF Load Low <Dimmer Nr> | AF detects that the current load on a circuit is lower than the recorded load | Check load/lamps |
| AF No Load <Dimmer Nr> | AF detects that there is no load on a circuit | Check load/lamps |
| Overcurrent <Dimmer Nr> | In a Sinewave system, an overcurrent has been detected on a dimmer | Check load |
| Dim Overtemp <Dimmer Nr> | An overtemperature condition has been detected on a dimmer module | Check dimmer module and rack cooling |