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Electronic Theatre Controls Inc

SmartPack Screen Stuck on Version Number

Issue

  • As a SmartPack boots, it will display its software version on the screen but will not boot past that screen.
  • The SmartPack will not respond to control.

Description

The control card has failed and needs to be replaced.

Solution

A replacement SmartPack control card can be purchased from your local ETC Authorized Dealer. If you need assistance replacing this card, please contact ETC Technical Services.

Related Links/References

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