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Electronic Theatre Controls Inc

Hog 4 Console Front Panel Reboots Unexpectedly

Symptom/Issue

The Front Panel is rebooting unexpectedly during console operation.

Likely Causes

  1. Radio interference.
    1. Care should be taken when transmitting a personal radio while in close proximity to a console front panel. Always keep radio transmitting devices at least eight inches from the console surface.
    2. In the event of a radio transmitting within close proximity of the console, the front panel firmware may reboot causing a temporary loss of control of the keys and hardware for approximately 20 seconds. During this time the desk lights may dim as well. After 20 seconds the front panel will reboot and normal functionality will be restored. If the problems persist, move the radio transmitting device further from the console.

Fix/Solution

  1. If radio interference has been ruled out and the problem continues to persist then please contact High End Systems support for further assistance.

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