The front panel on a Hog 4 console reboots when in use

Symptoms/Issue

The Front Panel is rebooting unexpectedly during console operation.

Description/Explanation of Issue

There is radio interference

Fix/Solution

Care should be taken when transmitting a personal radio while in close proximity to a console front panel. Always keep radio transmitting devices at least eight inches from the console surface.

In the event of a radio transmitting within close proximity of the console, the front panel firmware may reboot causing a temporary loss of control of the keys and hardware for approximately 20 seconds. During this time the desk lights may dim as well. After 20 seconds the front panel will reboot and normal functionality will be restored. If the problems persist, move the radio transmitting device further from the console.

If the problem continues, please contact HES support.