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Electronic Theatre Controls Inc

DMX is intermittent from Hog 4 PC

Symptoms/Issue

When running Hog 4 PC, instruments will flash in and out randomly. The lights on the widget will also flash instead of be steady.

Description/Explanation of Issue

  1. Firewall is not turned off
  2. Set User Account Control at its lowest setting
  3. Not running 4PC as an administrator
  4. ArtNet is turned on when not in use

Fix/Solution

  • Turn off Windows Firewall
  • Run the program as an Administrator
  • Set the User Account Control to its lowest setting
  • Turn off ArtNet outputs that are not in use
  • Go through the likely causes and solutions with the user. 
    • If you have performed all the troubleshooting steps in this section, please contact HES support
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