Delay in Hog 4 PC
Symptoms/Issue
Everything in Hog 4 PC seems to be lagging, including button commands. DMX output may be choppy or have a delay as well.
Description/Explanation of Issue
- Firewall is on on the computer
- Artnet outputs are enabled when artnet is not in use
- Multiple network adapters are enabled on the computer
- Visualizer stream might be running if not in use
- Hog 4 PC and computer are not up to date
- Computer has other applications running at the same time
- Not using a computer with the right specifications
Fix/Solution
Each solution corresponds to a description of issue
- Disable Windows Firewall
- Disable Artnet outputs
- Open the network window
- Click on the Processor and press Settings at the top of the window
- Select the Outputs tab on the left
- Click on the red "X" on the right of each output to disable Artnet output from that universe
- Disable all network adapters other than the Ethernet
- Disable the "visualizer stream" if not sending to visualizer
- Go to Hog 4 start screen,
- Press Settings
- Uncheck "Run Visualizer Stream"
- Ensure the Computer is up to date on
- Hog4 PC software
- Drivers
- Operating system
- Ensure Computer is not running any other processes other than Hog4 PC
- Quit any other applications
- Restart computer
- Ensure the computer exceeds the minimum specifications for Hog4 PC
- Operating System:
- Windows Vista (32/64-bit / SP2 or greater) Hog 4 PC 3.11.0 and below
- Windows 7 (32/64-bit / SP1 or greater) Hog 4 PC 3.11.0 and below
- Windows 8/8.1 (32/64-bit) Hog 4 PC 3.11.0 and below
- Windows10 (32/64-bit) Hog 4 PC 3.12.0 and above
- Hardware :
- Processor minimum spec: Dual Core 1.7Ghz or faster
- Memory minimum spec: 2GB minimum
- Hard Drive minimum spec: 5GB of free hard drive space
- Operating System: