Fans run continuously upon powering on the SolaFrame 3000 without data connected and do not shut off.
Description/Explanation of Issue
This was a bug found in software pre-dating v1.3.14 which was released on July 6, 2021. All subsequent software versions will contain this fix.
- All product should be updated to latest version of SolaFrame 3000 software.
- Latest/current software can be found here: https://www.etcconnect.com/Products/High-End-Systems/Lighting-Fixtures/SolaFrame/3000/Software.aspx