Pre-configured Echoflex Output Controller Cannot Communicate with Linked Controls

Symptoms

ER6CD-BU and ER12CD-AU output controllers were pre-commissioned to work with control devices but do not communicate upon installation. Re-linking manually resolves the issue.

Explanation of Issue

Echoflex output controllers are coded with a channel type number, which is referenced when linking via software including pre-commissioning software and Garibaldi Pro. Single channel controllers like the ELED1 and ER6CD were originally assigned channel 0. This was changed to channel 1 with the release of the ER6CD-BU and ER12CD-AU. The linking programs were not initially updated, however, causing incorrect linking with some devices.

At this time, we have only seen failures with ER6CD-BU and ER12CD-AU linking to and communicating with:

• Multi-Scene Stations (MSS)
• Multi-Button Interface Stations (MBI)
• Wireless TimeClock (WTC)

Timeline of shipped product that was affected: 02/10/2022 - 07/11/2022

Solution

This incompatibility has been resolved with:

• ELED1(H)-DUN and ELEDR(H)
  • Channel type will now be 1
• Garibaldi Pro v3.0.3 and higher, available to download here
  • Supports linking all single channel devices as channel 1
  • Backwards compatible with ch 0 units, will properly link them
  • Remember to use Tools > Update Database after install to download the latest device packages

If you have a site with this issue, you can re-link affected product either manually or with Garibaldi Pro v3.0.3 or newer.