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Electronic Theatre Controls Inc

Invalid Firmware Error on E-PCP on Sensor IQ

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Issue

I am loading new firmware onto my ETC relay panel processor and am getting "Update Failed: Invalid Firmware" on the screen.

Update Failed Image.jpg

Explanation

This message appears if you are trying to load v3.x or lower to a Mk2 revision processor.  The newer Mk2 processors are not capable of loading firmware below v4.x.

 

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