Skip to main content
Electronic Theatre Controls Inc

Setting Up a Loaner Legacy Unison Processor

Getting Started

Thanks for taking advantage of ETC's loaner program.

Once you've followed the instructions below, pack up your unit in the box the loaner came in. Please send only the items you have requested to be repaired; unless specifically requested, we do not need any accessories, cables, or peripherals. If you do not have the appropriate packing material, contact ETC Technical Services.

Please ship to:

ETC, Inc
ATTN: RMA# <your RMA number>
3031 N Pleasant View Rd
Middleton, WI 53562

If you run into any issues while following the process outlined below, contact ETC Technical Services.

Important-Icon.png All Unison processors except the CMd require an architectural configuration to function. The CMd requires a dimming configuration, which must be set up manually.
Note-Icon.png Make sure to have a working 3.5" HD floppy disk before you begin. If there is not one in the processor's disk drive, one reliable source is
Caution-Icon.png Ensure that power to the rack is disconnected before removing any components. Failure to do so can result in damage to your equipment or personal injury.

Identifying your Processor

This article will direct you through how to identify which kind of legacy Unison processor you have, which will inform which guide below to use.

Installing the Loaner

After identifying your processor, open the appropriate guide from the list below and follow the directions there. If you have any trouble in setting it up, contact ETC Technical Services.


  • Was this article helpful?