My Paradigm Architectural Control Processor (P-ACP) has an error which states "Disk firmware Incompatible with Hardware". How do I resolve this issue?
Explanation of Issue & Solution
Most often this occurs when installing a loaner or newly repaired P-ACP, and swapping compact flash (CF) cards between units. The error simply means that the firmware version that exists on the CF card does not match the firmware version on the P-ACP. To resolve this issue the firmware version that exists on the P-ACP must be reloaded. Contact your ETC Authorized Dealer or ETC Technical Services for assistance.
There have been a few revisions of P-ACP hardware over the course of the product lifetime, and thus certain part numbers have a minimum version number listed below. You will get this error if you load a firmware number lower than the hardware supports.
|Part Number||Minimum Version|
|7180A1001 - Serialized Above 445001678||1.1.2 Patch 2|
|7180A1001 - Serialized Above 445008001||2.0.3|