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Electronic Theatre Controls Inc

Paradigm Processor says DMX Inactive when source is ColorSource Console

Issue

I'm using DMX out on a ColorSource console, which is connected to a Paradigm Architectural Control Processor (P-ACP). The P-ACP says DMX Inactive and I'm getting a flashing DMX indicator, however other sources can control Paradigm normally, and the ColorSource controls other devices normally. How can I solve this?

Explanation of Issue

There is an issue in the P-ACP hardware, which does not like the specific DMX timing of the "Fast" setting on a ColorSource console.

Solution

Change the DMX speed of the ColorSource console by following the steps below:

  1. Press the Setup cog in the bottom left corner: csconsoleDMX-1.png
  2. Press Settings on the ribbon that popped out: csconsoleDMX-2.png
  3. Press the Console tab, then change the DMX speed to Max, Medium, or Slow:
    csconsoleDMX-3.png

 

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