Skip to main content
Electronic Theatre Controls Inc

Connection Failed No Password Configured when attempting to connect Paradigm Touchscreen Remote app


I am receiving a "Connection Failed: No Password Configured for VNC Auth" error when attempting to connect my Paradigm Touchscreen Remote app to my P-TS7 touchscreen. How do I resolve this?

Explanation of Issue & Solution

This is occurring due to an error in how the passcode defined on the P-TS7 is being read. Contact your Paradigm system installer or ETC Technical Services for information on how to resolve this.


  • Was this article helpful?