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Electronic Theatre Controls Inc

P-TS7 Comms Failure displaying on Battery Status Indicator


The battery status indicator on the "About" page of the LCD displays "Comms failure" instead of a battery percentage.

Description/Explanation of Issue

This occurs when the battery charging IC and the coprocessor are not communicating correctly.

  1. This is a hardware failure with the battery charging IC inside of the touch screen.
  2. The component is a 20pin QFN that requires surface mount repair.
  3. Please contact ETC technical support.