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Electronic Theatre Controls Inc

Augment3d Model is Missing but Fixtures are Visible When Tethering


When I connect my computer to Eos as an Augment3d tether, my lights are visible, but the model does not appear.



Explanation of Issue

Augment3d uses various network ports when tethering. Eos/Augment3d need to be allowed through your computer's firewall to allow for proper communication when tethering.


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