The console will not fully boot. The LCD will display the ETC Logo but not the ColorSource logo
During the boot process, the face panel LEDs scroll from left to right and continue looping purple/magenta
The console reboots and this process starts over
Explanation of Issue
The boot process is getting stuck trying to load the kernel. This usually indicates a problem with the DDR memory chips
Are my shows still OK?
Very likely, yes. Show files are stored in FLASH memory and are unlikely to be affected
- Please contact ETC Technical Services