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Electronic Theatre Controls Inc

Mac Downloads on ColorSource (CS) Console Displays Multiple Files

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Issue

Multiple files are created when trying to update the Colorsource console firmware on a Mac computer.

Description/Explanation of Issue

When updating the CS console on a Mac, the computer automatically unzips the files. This can cause the .FW file to be split into 10-15 separate files.

Fix/Solution

To resolve this issue, move all the created files to the root of a USB drive. The update process should then proceed as normal.