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Electronic Theatre Controls Inc

Backup and Restore User Data

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Backup Showfiles and System Settings

  • Eos version 2.6.4 and earlier

      Backup Settings and Show Files

      Additional Required Materials

      In addition to the materials previously listed above, you will need to download and print out the Eos Family Settings Spreadsheet.

      1. Boot up your console and launch into {Primary}.
      2. Double-tap the [Displays] key to open the Browser and navigate to Setup>Desk Settings.
      3. If you have not already, download and print out the Eos Family Settings Spreadsheet.
      4. Using this spreadsheet, fill out the section marked "Desk Settings".
        1. Each highlighted heading in the spreadsheet corresponds to a tab button on the left side of the CIA.
      		clipboard_e3c50d7b2fe422bfe07ad5ea4932fde4d.png
      1. Save your current show file.
        1. Double-tap the [Displays] key to open the Browser and navigate to File > Save.
      2. Exit out to the Shell.
        1. Within the already-open Browser, double-tap the line that says Exit.
        2. Tap {OK} when prompted.
      		 clipboard_ed8cac5118f7b3cca7072edf1515d49f0.png
      1. Plug in the flash drive you want to backup your data to. This should be a different drive than the Re-Imaging Drive provided by ETC.
      2. Once in the Shell, tap on {Settings} and navigate to {Maintenance} on the right.
      3. Backup your show files to your flash drive
        1. Tap {Backup Show Archive}.
        2. You will be prompted to choose the "Latest" show files or "Everything".
          1. Choosing {Everything} will backup all versions of each show while choosing {Latest} will only backup the most current version of each show.
        3. After making your selection, you will be prompted to choose which drive to export to. Be sure to select your flash drive and not the ETC Re-Imaging Drive. Tap {Save}.
          1. While saving, the console may appear unresponsive. Be patient and wait for the confirmation your files have been successfully processed. This may take several minutes.
        4. Tap {OK} once the files have been processed.
      4. Backup your system settings.
        1. If you do not see the {Backup System Settings...} button:
          1. use the second page of the Eos Family Settings Spreadsheet marked "Eos Shell Settings" to note your console's settings. Each highlighted heading in the spreadsheet corresponds to a tab button on the right of the shell.
          2. Once you have filled out the spreadsheet, continue to "Re-Image Your Console" below.
        2. If you do see the {Backup System Settings...} button:
          1. You will once again be prompted to choose which drive to export to. Be sure to select your flash drive and not the ETC Re-Imaging Drive. Tap {Accept}. Then tap {OK}.
      		clipboard_ef52ff9cbd65114316ca2ec3694856f2c.png
  • Eos version 2.7.0 to 2.9.3

      Backup Show Files and System Settings 

      1. Boot up your console and launch into {Primary}.
      2. Save your current show file.
        1. Double-tap the [Displays] key to open the Browser and navigate to File > Save.
      3. Exit out to the Shell.
        1. Within the already-open Browser, double-tap the line that says Exit.
        2. Tap {OK} when prompted.
      		 clipboard_ed8cac5118f7b3cca7072edf1515d49f0.png
      1. Plug in the flash drive you want to backup your data to. This should be a different drive than the Re-Imaging Drive provided by ETC.
      2. Once in the Shell, tap on {Settings} and navigate to {Maintenance} on the right.
      3. Backup your show files to your flash drive.
        1. Tap {Backup Show Archive}.
        2. You will be prompted to choose the "Latest" show files or "Everything".
          1. Choosing {Everything} will backup all versions of each show while choosing {Latest} will only backup the most current version of each show.
        3. After making your selection, you will be prompted to choose which drive to export to. Be sure to select your flash drive and not the ETC Re-Imaging Drive. Tap {Save}.

      clipboard_ef43b59b5591573ab0e82d4e7b684d120.png

      1. While saving, the console may appear unresponsive. Be patient and wait for the confirmation your files have been successfully processed. This may take several minutes.
      2. Tap {OK} once the files have been processed.
      Important-Icon.png

      If your console is running version 2.9.0 or 2.9.1, {Backup Show Archive} will not be able to backup .esf2 show files. If you are using .esf2 show files, you must manually backup your show files using the {File Manager} button. Click here for more information. This issue was resolved in v2.9.2.
      1. Backup your system settings.
        1. Tap {Backup System Settings}.
        2. You will once again be prompted to choose which drive to export to. Be sure to select your flash drive and not the ETC Re-Imaging Drive. Tap {Accept}. Then tap {OK}.
      		 clipboard_ef52ff9cbd65114316ca2ec3694856f2c.png

       

  • Eos version 3.0.0 and later

      Backup Show Files and System Settings 

      1. Boot up your console and launch into {Primary}.
      2. Save your current show file.
        1. Double-tap the [Displays] key to open the Browser and navigate to File > Save.
      3. Exit out to the Shell.
        1. Within the already-open Browser, double-tap the line that says Exit.
        2. Tap {OK} when prompted.
      		 clipboard_eb8c56db6eec60ff767657c18b41075ef.png
      1. Plug in the flash drive you want to backup your data to. This should be a different drive than the Re-Imaging Drive provided by ETC.
      2. Once in the Shell, tap on {Settings} and navigate to {Maintenance} on the right.
      3. Backup your show files to your flash drive.
        1. Tap {Backup Show Archive}.
        2. You will be prompted to choose the "Latest" show files or "Everything".
          1. Choosing {Everything} will backup all versions of each show while choosing {Latest} will only backup the most current version of each show.
        3. After making your selection, you will be prompted to choose which drive to export to. Be sure to select your flash drive and not the ETC Re-Imaging Drive. Tap {Save}.

      clipboard_ed417c7b8faac03c7d8aa99aa8d1b1e09.png

      1. While saving, the console may appear unresponsive. Be patient and wait for the confirmation your files have been successfully processed. This may take several minutes.
      2. Tap {OK} once the files have been processed.
      1. Backup your system settings.
        1. Tap {Backup System Settings}.
        2. You will once again be prompted to choose which drive to export to. Be sure to select your flash drive and not the ETC Re-Imaging Drive. Tap {Accept}. Then tap {OK}.
      		 clipboard_e900f65f6ae50e2503ea9da740a8b5798.png

       

    • Export Button Configuration

  • Ion Xe, Ion Xe 20, and Element 2 (Eos version 2.9.3 and earlier)
      Export Button Configuration
      1. Tap {Buttons} on the right side of the Shell.
      2. Scroll to the bottom of the section titled "Programming Wing/IonXe/Element 2 Buttons" and tap {Export}.
      3. You will once again be prompted to choose which drive to export to. Be sure to select your flash drive and not the ETC Re-Imaging Drive. Tap {Accept}. Then tap {Ok}.
      		 clipboard_e622945ee66db83fc1afea457376bb520.png
  • Ion Xe, Ion Xe 20, and Element 2 (Eos version 3.0.0 and later)
      Export Button Configuration
      1. Tap {Buttons} on the right side of the Shell.
      2. Scroll to the bottom of the section titled "Programming Wing/Apex/IonXe/Element 2 Buttons" and tap {Export}.
      3. You will once again be prompted to choose which drive to export to. Be sure to select your flash drive and not the ETC Re-Imaging Drive. Tap {Accept}. Then tap {Ok}.
      		 clipboard_e84c21b6013fe5b8cfe82cfae5122874a.png
  • Gio @5 (Eos version 2.9.3 and earlier)
      Export Button Configuration
      1. Tap {Buttons} on the right side of the Shell.
      2. Scroll to the bottom of the section titled "Gio@5 Face Panel Buttons" and tap {Export}.
      3. You will once again be prompted to choose which drive to export to. Be sure to select your flash drive and not the ETC Re-Imaging Drive. Tap {Accept}. Then tap {Ok}.
      		 clipboard_ecaf631caa1a51ec6efda97c40f91575c.png
  • Gio @5 (Eos version 3.0.0 and later)
      Export Button Configuration
      1. Tap {Buttons} on the right side of the Shell.
      2. Scroll to the bottom of the section titled "Gio@5 Face Panel Buttons" and tap {Export}.
      3. You will once again be prompted to choose which drive to export to. Be sure to select your flash drive and not the ETC Re-Imaging Drive. Tap {Accept}. Then tap {Ok}.
      		 clipboard_ecf2452e9c306963a7bbb615032055559.png
  • RPU3, RVI3, and Ion Xe RPU (Eos version 2.9.3 and earlier)
      Export Button Configuration
      1. Tap {Buttons} on the right side of the Shell.
      2. Scroll to the bottom of the section titled "RPU Face Panel Buttons" and tap {Export}.
      3. You will once again be prompted to choose which drive to export to. Be sure to select your flash drive and not the ETC Re-Imaging Drive. Tap {Accept}. Then tap {Ok}.
      		 clipboard_e3225b1d064789b5899caf9d4a0c640b5.png
  • RPU3, RVI3, and Ion Xe RPU (Eos version 3.0.0 and later)
      Export Button Configuration
      1. Tap {Buttons} on the right side of the Shell.
      2. Scroll to the bottom of the section titled "RPU Face Panel Buttons" and tap {Export}.
      3. You will once again be prompted to choose which drive to export to. Be sure to select your flash drive and not the ETC Re-Imaging Drive. Tap {Accept}. Then tap {Ok}.
      		 clipboard_e57154875759a1c4e58433e0eb2866578.png

    • Restore Showfiles and System Settings

  • All devices and Eos versions
      1. Exit out to the Shell.
        1. Double-tap the [Displays] key to open the Browser and double-click the line that says Exit.
        2. Tap {OK} when prompted.
      		 clipboard_e762421a4d28ef73e7f220b1f9b9a21b1.png
      1. Plug in the flash drive you originally used to back up your data.
      2. Once in the Shell, tap on {Settings} and navigate to {Maintenance} on the right.
      3. Restore your Show Archive from your flash drive.
        1. Tap {Restore Show Archive}.
        2. You will be prompted to choose which drive to import from. Be sure to select the flash drive you originally used to back up your data. Tap {Accept}.

      clipboard_e46ea20fd29cff2f8a11b4335c9763669.png

      1. You will be prompted to choose the "Latest" show files or "Everything".
      2. Choosing {Everything} will restore all versions of each show from your flash drive while choosing {Latest} will only restore the most current version of each show.
      3. After making your selection, you will be presented with a prompt to select the shows you wish to restore. By default, all shows will be selected. Tap {Save}.
      4. You will be presented with a prompt explaining your files have been successfully processed. Tap {Ok}.
      1. Restore your system settings from your flash drive.
        1. Tap {Restore System Settings}.
        2. You will be prompted to select the .ini file you originally backed up to your flash drive. Once selected, tap {Ok}.
        3. You will be presented with a prompt explaining the system settings have been restored. Tap {Ok}.

       

      		 clipboard_e907274c1ec731f3cfb3cd32673bf9a33.png

       

       

    • Import Button Configuration

  • Ion Xe, Ion Xe 20, and Element 2 (all versions)
      Import Button Configuration
      1. Tap {Buttons} on the right side of the Shell.
      2. Scroll to the bottom of the section titled "Programming Wing/Apex/IonXe/Element 2 Buttons" and tap {Import}.
      3. Eos should automatically detect the button settings on your flash drive. Tap {Yes} to confirm import, then tap {Ok}.
      		 clipboard_e69be9824b46b9b8be2c7178fc6e19e3c.png
  • Gio @5 (all versions)
      Import Button Configuration
      1. Tap {Buttons} on the right side of the Shell.
      2. Scroll to the bottom of the section titled "Gio @5 Face Panel Buttons" and tap {Import}.
      3. Eos should automatically detect the button settings on your flash drive. Tap {Yes} to confirm import, then tap {Ok}.
      		 clipboard_e02d5265e48d933a1c6233710983e3151.png
  • RPU3, RVI3, and Ion Xe RPU (all versions)
      Import Button Configuration
      1. Tap {Buttons} on the right side of the Shell.
      2. Scroll to the bottom of the section titled "RPU Face Panel Buttons" and tap {Import}.
      3. Eos should automatically detect the button settings on your flash drive. Tap {Yes} to confirm import, then tap {Ok}.
      		 clipboard_ea5b209fe3752ff02de85b3f7d53669f3.png
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