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Electronic Theatre Controls Inc

In v2.9.1 and previous Backup Show Archive in the shell only includes files with extension .esf

Symptoms/Issue

When using the "Backup Show Archive" button in the Eos Shell, only showfiles with the extension .esf are saved

Description/Explanation of Issue

Eos v2.9.0 introduced a new file format, .esf2 which uses extra compression to make smaller showfiles.  Unfortunately, the Shell > Maintenance > Backup Show Archive tool was not updated to include files with the .esf2 extension.  This was corrected with Eos v3.0.0.

Fix/Solution

For consoles/computers that can install Eos v3.0.0+, install Eos v3.0.0+, then navigate to Shell > Maintenance and use the Backup Show Archive tool there.

For consoles/computers that cannot install Eos v3.0.0, files can be transferred using the File Manager in Shell > Maintenance > File Manager

Related Links/References