Skip to main content
Electronic Theatre Controls Inc

Submasters, buttons and LEDs not functioning on ION XE

Symptoms/Issue

ION XE or Standard Fader Wing has one row of buttons and faders that are not functioning properly.

Description/Explanation of Issue

The Ribbon cable connection between the Fader Master PCB and the button/fader PCB has shifted or become loose.

           20190321_123833.jpg                     

Fix/Solution

  1. Power down and open the console.

  2. Unplug and inspect the white ribbon cables going between the fader/button PCB and the fader master PCB. 

  3. Reseat the cables, reassemble and test.

 

                masterfader.jpg

 

 

  • Was this article helpful?