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Electronic Theatre Controls Inc

ETCnomad Dongle Driver Issues

If you are experiencing this issue on other Operating Systems you can still use the link below to attempt to re-install drivers manually.  This issue is not found as commonly in other OSes and you may find the driver is not the issue.  If this is the case, please contact Technical Support.

There have been reports that installations of Eos Family v2.3.2 and older and Mac OS X El Capitan may end up removing the USB security dongle driver. 

To resolve the issue, we recommend downloading the latest driver from the SafeNet website here:  https://sentinelcustomer.gemalto.com...ineldownloads/

Download the “Sentinel HASP/LDK Max OS X Run-time GUI Installation” and run the package on your local machine.  

Updated drivers are included in Eos Software v2.4.0 and higher.

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