When I try to install the Fixture Library update onto my computer I am receiving an "Extraction failed" error.
I tried to install a Fixture Library update for ETCnomad v2.7.0/v2.7.1 and got an error saying "Failed to open output file", followed by "Extraction failed".
This is a bug found in ETCnomad software versions 2.7.0 and 2.7.1. This bug will be fixed in software version 2.7.2.
- Work-around: Close ETCnomad Software, right-click on the Application Icon, choose Run as Administrator. The install should work now.
- Solution: Upgrade software to Eos Family Console Software v2.7.2