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Electronic Theatre Controls Inc

Network setup error during reimage - Not all network ports showing up

Symptoms/Issue

During an Re-image of a console the console can display the error "Network Setup Error."  This can result in the console not having all the network ports showing up in settings after the re-image is complete.

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Fix/Solution

  1. When the "Network Configuration Error" comes up press "Skip"
  2. Let the rest of the re-image process complete
 
  1. Exit to the shell 
  2. Use a keyboard plugged into the console to press [ALT]+[F11]
 
  1. Go to File->Run
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  1. Type "devmgmt.msc"
  2. Press "OK"
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  1. With your mouse, right click on that device.
  2. Click "Enable"
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If there are no disabled network adapters, please attempt another re-image. If the issue persists, please seek further tech/repair support from ETC.

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  1. Exit out of the 2 windows you opened
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  1. Go to Settings->Network and make sure all network ports are recognized by EOS.
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