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Electronic Theatre Controls Inc

Network Error 10013 when trying to ping ETCNomad Eos family Consoles


When attempting to ping a console from a computer in a multi-console system, a message response says Network error 10013.

Description/Explanation of Issue

Error 10013 indicates that a needed socket connection is being denied and that a port is blocked and/or unreachable.


Most likely Eos is being blocked by firewalls on your computer. It is also possible that any Anti-virus/network protection software could be blocking communication. Check your firewall settings on the computer to see if you are allowing access to the Eos software. 

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