No Control of Intelligent Fixtures After Changing Show Files

Last updated
Save as PDF

Issue

I opened a different show file and now I can't control my movers and LED fixtures.

Explanation

Commonly, intelligent fixtures such as LEDs or moving lights are powered from the Dimming panel with use of Relay modules. It is a very common practice to set the channels that control power to these fixtures to 100% and Park them at the console. This ensures that the fixtures are powered on when the show file is opened, and they power down when the console is turned off.

However, the Park information lives within that Show file in a special memory location called the Park Buffer. If you open a new/different show file, you will no longer have those channels parked.

Solution

Option 1:

When opening a different show file, be sure to check the box under the OK button on the confirmation screen that says "Yes, include the Park Buffer." This will bring the parked channels over into the show you are opening and you will continue to have control of all of your fixtures.

Option 2:

If option 1 works, but you want to be able to start fresh in a new showfile, you can use your old, working file to create a new one. Instead of choosing file > new, choose file > open and select the working file. This time when asked if you really want to open the file, deselect everything except the park buffer and patch. Now you'll have an empty file except for those things. You can then save as a new file name. To prevent issues in the future, you may want to use this new file with just patch and park data as a template file.