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Electronic Theatre Controls Inc

Nothing will patch on an Eos Family console


I am trying to patch on an Eos Family console. I see commands post to the command line, and I see the channel(s) being selected on the top half of the screen, but no address or type shows up after I execute the command. Even a regular dimmer won't patch.

Explanation of Issue

This is most likely caused by a missing fixture library. To verify if a fixture library is installed follow the instructions in this post: Finding the Fixture Library Version in an Eos Family Console (2.3.3 and newer)


If you discover the fixture library is missing you can download the latest fixture library from ETC's website and follow instructions for Updating Software on an Eos Family Console. After installing you should re-check that the console has a fixture library, and can resume patching.


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