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Electronic Theatre Controls Inc

[Shift + Go] and [Shift + Back] Not Working

Symptoms

Pressing and holding shift, then tapping Go or Stop/Back should fire cues in a 0-count snap. But it's fading whenever [Shift+Go] or [Shift + Back] is pressed.

Description

[Shift+Go] and [Shift + Back] is actually a shortcut for Timing Disable. By default, Timing Disable is 0 seconds. But this is a setting that can be changed.

Fix

  1. Double-tap [Displays] to open up your Browser.
  2. Navigate to Setup>User Settings>{Manual Control}
  3. Under "Default Times", there is a tile called "Timing Disable". [Shift+Go] and [Shift + Back] will use that time.
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