Is your console compatible?
All Eos Ti, Gio, RPU3, and RVI3 consoles have a wider range of touchscreens that can be used due to an updated embedded operating system (Windows 7 Embedded).
Ion, Element, Net3 RVI, and Ion RPU may be compatible - after May 2014, they transitioned to Windows 7 Embedded in manufacturing. This came along with some other hardware changes. If your console has connections as shown in the picture below, it will be compatible with touchscreens meeting the requirements below.
The Cobalt Family consoles (Cobalt 20, Cobalt 10, Cobalt Light Server) are compatible with the touchscreens listed below.
Congo Jr, Congo Kid, Net3 RVI, and Congo Light Server may be compatible - after May 2014, they transitioned to Windows 7 Embedded in manufacturing. This came along with some other hardware changes. If your console has connections as shown in the picture below, it will be compatible with touchscreens meeting the requirements below.
Ion, Element, Congo Jr, Congo Kid, Net3 RVI, Congo Light Server, and Ion RPU Updated Motherboard
Older Eos Family and Congo Family Consoles
If you have an Eos, Congo, Eos RPU, or if your Ion, Element, Congo Jr, Congo Kid, Net3 RVI, Congo Light Server, or Ion RPU doesn't match the hardware above, you will need to use the Classic touchscreen guidelines, found here: Touchscreen Monitors).
Since it is impossible to test all touchscreens for use with these devices, use the following criteria in selecting monitors:
- The monitor must meet the minimum resolution requirements (See also: General Monitor Information). This is currently 1280x1024 for the Eos Family. Widescreen monitors are supported, but ensure that each dimension meets or exceeds the minimum specified.
- The touchscreen must be labeled as Compatible with Windows 7, and have the Compatible with Windows 7 logo in the product information. Newer monitors may also specify they are Compatible with Windows 8 - this is also acceptable.
- Touchscreens may be multi-touch or single point touch. With version 2.0.0 and higher, multi-touch monitors can be used with the magic sheet function. Touchscreens can have several points of touch (as long it is Compatible with Windows 7/8 certified, any number of touches should be fine). At the time of this writing, magic sheets currently use up to three-point touches.
- The touchscreen must not require installing additional drivers.
- The touchscreen should have a video connection matching your hardware, and the touch interface should connect via USB. (There are a variety of video interfaces in use. For example, current production Gio and Ti use DisplayPort connections that can be used as-is or adapted to other connectors. ETCnomad Puck uses a mini-DisplayPort and HDMI connector for its video. See this support article for more information or contact ETC Technical Services with any questions: General Monitor Information)
The Elo monitors that are used with other Eos Family and Congo Family consoles (AccuTouch, 5 wire resistive, with a USB interface, minimum 1280x1024 resolution) are supported. However, the TouchKit monitors, as sometimes originally provided with Eos and Ion, are not compatible.