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Electronic Theatre Controls Inc

ArcSystem RDM Fixtures Min Level Cannot Be Changed in Eos Family Software

Issue

When attempting to configure ArcSystem RDM fixtures using Eos Family Software, the minimum level parameter will show as "Not Decoded."

Explanation of Issue

In version 2.9.1 and below, Eos is not able to interpret this particular parameter, and so cannot make a change to the Minimum Level for ArcSystem Fixtures.

Solution

Please consider using Net3 Concert on your console or a PC to configure the fixtures.  These programs will allow the Minimum Level Parameter to be changed. 

 

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