Skip to main content
Electronic Theatre Controls Inc

ArcSystem RDM Fixtures Min Level Cannot Be Changed in Eos Family Software


When attempting to configure ArcSystem RDM fixtures using Eos Family Software v2.9.2 or lower, the minimum level parameter will show as "Not Decoded."

Explanation of Issue

In version 2.9.2 and below, Eos is not able to interpret this particular parameter, and so cannot make a change to the Minimum Level for ArcSystem Fixtures.


Please update your Eos family software to v3.0.0 or higher if you are able.  If not, please consider using Net3 Concert v4.0.2 or higher on your console or a PC to configure the fixtures.  This program will allow the Minimum Level Parameter to be changed. 


  • Was this article helpful?