Skip to main content
Electronic Theatre Controls Inc

How to Ping a Device


I would like to ping a device using my computer.

Description/Explanation of Issue

Pinging is a great way to make sure one point on your network can reach another device.

You will need to know the IP address of the device you're trying to reach.


  1. Ensure that both devices are connected to the same network, this can be via a switch.
  2. Open up Command Prompt (if using Windows) or Terminal (if using Mac)
  3. Type in the following command: ping [IP Address]
    Example: ping
  4. You should get a response back from the device if the computer receives a ping back.
  5. If you do not get a response, or you receive an error saying "Timed Out", check your physical connections or the IP address, subnet mask, and default gateway of the unit you are trying to reach. In systems that do not reside on a flat network it's also possible settings on a network switch or router could be preventing the communication, like when the devices are plugged into ports which reside on different VLANs.
  • Was this article helpful?