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Electronic Theatre Controls Inc

How to Ping a Device

Symptoms/Issue

I would like to ping a device using my computer.

Description/Explanation of Issue

Pinging is a great way to make sure one point on your network can reach another device.

You will need to know the IP address of the device you're trying to reach.

Fix/Solution

  1. Ensure that both devices are connected to the same network, this can be via a switch.
  2. Open up Command Prompt (if using Windows) or Terminal (if using Mac)
  3. Type in the following command: ping [IP Address]
    Example: ping 10.101.50.101
    
  4. You should get a response back from the device if the computer receives a ping back.
  5. If you do not get a response, or you receive an error saying "Timed Out", check your physical connections or the IP address of the unit you are trying to reach.
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