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Electronic Theatre Controls Inc

Response Mk2 Gateway Output Drops Out When Making Configuration Change


When making a configuration change -- either by sending data via Concert or making changes at the UI of the device -- on a Response Mk2 Gateway, the DMX ports will briefly stop outputting data.

Description/Explanation of Issue

Making a configuration change to a Mk2 Gateway will cause the DMX ports to reset, causing them to stop sending data for a very short period of time (<1s). If you need to make a configuration change to a gateway, ensure that you can safely lose DMX on each output.

Note that this behavior is distinct from the output locking up when the device loads a configuration.

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