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Electronic Theatre Controls Inc

CEM+ Locking Up/Freezing

Symptoms/Issue

CEM+ is locking up/freezing
LCD may be blank or unchanging
UI does not work
Outputs frozen

Explanation of Issue

The CPU is possibly failing, though there can be other causes, none of which can be repaired in the field. Depending on how often the freezes/locking occurs, reloading the firmware may cause more problems than it fixes

Fix/Solution

Please contact ETC to begin the RMA process

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