Backplane Comm Error
Unable to load config from backplane
Unable to save config to backplane
Explanation of Issue
The CPU has very likely been partially damaged. The Sensor rack sustained a voltage spike, and the voltage transients propagated through the I2C communication lines on the backplane into the CEM+ and damaged the CPU.
The CEM+ may still function, but will be unable to load a config from the backplane, unable to save a config to the backplane, and will throw the backplane comm error.
The CEM+ may also lock up at random, though that could be a possible DRAM failure
Please contact ETC Technical Services to begin the RMA process