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Electronic Theatre Controls Inc

Sensor+ Connect with Internet Explorer 11

Users with Internet Explorer 11 may have trouble logging in to Sensor+ Connect.

Solution:

The difficulty is a component of the javascript code only recognizes Internet Explorer with major versions 5, 6, &7. When IE11 identifies itself with that number, the javascript code exits.

The solution is to make Internet Explorer pretend it is IE7 by emulating its user-agent string.

Microsoft has incorporated Developer Tools into Internet Explorer 11 which can be set up to do just that by following the instructions below.

Step 1: Press F12 to open the developer tools ribbon.

Step 2: Go to the Emulation screen, represented by this logo:
screen_icon.png

Step 3: On the Emulation tab, change the Document Mode to 7 (this is the IE version are emulating)
IE11.jpg

Step 4: Refresh the Sensor+ Connect login page.

Step 5: Log in.

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