DP8000 boots to "initializing network"
Symptoms/Issue
DP8000 boots up normally and the LCD says "initializing network..." and no DMX Output is active.
Your device might be set to DHCP and there is not a DHCP server available on the network.
Description/Explanation of Issue
DP8000 boots up:
- I/O firmware ready
- I/O board connected
- I/O board disconnected
- I/O board connected
- Then after 45 seconds it loads up to "initializing network..."
- The DP8000 is requesting an IP-address and doesn't receive one from a DHCP server
Fix/Solution
Follow the steps:
- Ensure that your network connection is physically fine (no broken cables) This can be checked by seeing if lights blink on the port.
- Look to your Hog4 console and open the "Control Panel", navigate to "HogNet". Under DHCP/ Boot Server, select "enable DHCP Server" and press "Apply".
- You may have to restart your DP8000 afterwards and it should boot up and got an IP-address from the DHCP server. (it can take some time after the successful boot)
- If you would like to have your DP8000 on a fixed IP address you can set this manually afterwards and disable the DHCP server again.
If the above steps do not fix the issue, please contact your local ETC/HES dealer for assistance.