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Electronic Theatre Controls Inc

An ETC Source4 LED, Desire, or Color Source series fixture is not shown in the fixture window on a Hog 4 Console

Symptoms/Issue

An ETC Source4 LED, Desire, or Color Source series fixture is not shown in the fixture window.

Description/Explanation of Issue

There are several variants of the ETC Source4 LED, Desire, or Color Source series fixtures available to use. Each fixture also has several different sub-models including Lustr+, Tungsten, Daylight, Studio HD, and Cyclorama. Within each of these Sub-models, there are several different mode options, including Direct, HSI, HSI+7, HSIC, HSIC+7, RGB, RGB+7, Studio, and Studio +7. There are also fan and strobe options that affect the DMX profile layout. 

Fix/Solution

  1. There are profiles available for all of the above fixtures, their sub-models, and the assorted modes. If you are looking for a specific profile, update your library or your console software. Note that Installing the newest software version also installs the latest library release.
  2. If after a library or software update, the specified fixture profile is not in the fixture window, contact High End Systems support.