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Electronic Theatre Controls Inc

Cannot launch a show in Hog 4 OS

Symptoms/Issue

A show cannot be launched because the "Launch New Show" or "Launch Existing Show" buttons are greyed out on the start screen.

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Description/Explanation of Issue

Usually, this is caused by the "Run Server" not being checked, or there is another show on the network.

Fix/Solution

  1. Click on Settings
  2. Check "Run Server" box
    clipboard_e050169b2dfc3bcb62e99c8d847b3fd13.png
  3. Hit "OK"
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Note that after the 3.14.0 update, this setting can be found in the Control Panel / Startup Tab. (show must be logged off)

If another show is running, the other show's name will appear in the "Connect To Show" section to connect to. If this is the case, the port number will need to be changed.

  1. Click on Settings
  2. Change the Port Number
    clipboard_ea6bc71091059ad3e143b97386449c115.png
  3. Hit "OK"
Note-Icon.png

    Note that after the 3.14.0 update, this setting can be found in the Control Panel / Startup Tab. (show must be logged off)

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