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Electronic Theatre Controls Inc

HPU is Displaying as A Rackhog 4


An HPU is displaying as a Rackhog 4 instead of an HPU

Description/Explanation of Issue

The minimum software version supported by the HPU is V3.14.0 

This error can appear when 3.13.1 is installed to an HPU. Since the HPU was in active development when 3.13.1 was released, the software will load but will have a multitude of issues. If version 3.12.0 or older is installed an error message should appear displaying that the software version is not supported. 


  1. Install any version newer than 3.13.1 (3.14.0 to present)
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