A SolaPix 19 cannot be addressed above 401.
Description/Explanation of Issue
Some SolaPix 19s are not on current software and therefore run into this issue.
- Check your software version on the fixture. It needs to be the latest release version. You can check your software here.
- Upgrade the fixture to the latest fixture software version.
If issues are still occurring after loading software, then please contact High End Systems support.