RAYN Touch Controller/Excel Export Issue

Symptoms/Issue

Issue opening a .CSV formatted export from a RAYN Touch Controller to Excel (Office 365 for Enterprise)

Description/Explanation of Issue

Use the legacy import tool instead of the new Office 365 tool. Instructions on how to use the legacy tool and the new tool can be found here:

https://professor-excel.com/import-csv-text-files-excel/

Fix/Solution

Click on "File" → "Options" → "Data" and set the corresponding checkmarks for reactivating the "Text Import Wizard" in Excel. Start the text import by clicking on "Data" → "Get Data" → "Legacy Wizards" → "From Text (Legacy)"

Related Links/References

• RAYN Syrcadia Software Documentation
• https://professor-excel.com/import-csv-text-files-excel/
• https://rayngrowingsystems.com/products/rayn-touch/